Delivery & Shipping
The above delivery options are for orders placed by 3pm (GMT). Orders placed after this time are processed the next working day (does not include weekends) and orders are processed Monday-Friday.
Orders placed on a Friday after 3pm will be delivered as standard on the next working day (Monday). Orders can be placed for a Saturday delivery using our upgrade service, orders for this must be placed by Friday 3pm.
*Please note, that if you live in Northern Ireland, Republic of Ireland, Isle of Man or remote Scottish Islands, Royal Mail may take up to four days to arrive, and DPD Next Day may take up to two days.
Please note: Overseas shipments are sometimes subject to delays due to the delivery country’s customs. You are responsible for paying any customs fees, duty and tariffs.
Please do not refuse the delivery of your order. Unfortunately, if you refuse your delivery, then this will incur a cost of the original delivery fee, plus the fee it costs for SLA The Label to have it returned. Any refund our team makes will be minus the total delivery fee and the fee SLA The Label pay to have it returned in the case of refused delivery.
Some carriers may allow you to select leaving your parcel in a safe location. It's important that you choose a location which is secure and protected against the elements. If you decide to proceed with this option, you acknowledge the risks of the parcel being lost or stolen if the location is not secure. Please note, you are responsible for the parcel once the carrier has confirmed delivery and you acknowledge the above mentioned risks.
All items are shipped from the UK.
Orders destined to the EU which are below 150euros in total will be processed via SLA the Label’s IOSS number, please note duties will be payable in country and payable by the customer. Shipments over 150euros will be subject to duties and VAT which will be payable by the customer. Please note payment of any duties and taxes will normally be required prior to the release of your shipment for delivery.
From 1 January The United Kingdom (UK) is no longer a member of the European Union (EU). If you buy goods from the UK (excluding Northern Ireland) from 1 January you may incur charges. This includes Ireland.
We reserve the right to refuse delivery to any country which is in a situation of war, conflict, serious political upheaval or otherwise to any country where our trade is restricted by the rules or guidance of the UK government. Where we are unable to deliver to your country or location, we will contact you to explain and we shall be entitled to cancel your order.