Delivery & Shipping
Pre Order Items
All pre order items will take 6 to 7 weeks to arrive. Please wait until the estimated time for shipment has elapsed before contacting us for an order update. You will receive a shipment confirmation email once your order is on its way to you. If you have any issues after the estimated time frame please email: email@example.com
- UK Standard Delivery: £4.20 (Royal Mail 48hr Tracked)
- UK Mainland Next Day Delivery: £5.25 (DPD)
Please note the above delivery options are for orders placed by 12pm (GMT). Orders placed after this time are processed the next working day (does not include weekends) and orders are processed Monday-Friday. If you place an order for next day delivery on Friday before 12pm (GMT) this will be delivered on Monday. Please note - for customers in Northern Ireland, please allow two days if you choose a next day service.
EUROPE & INTERNATIONAL
For orders placed outside the UK.
- Europe: £10.00 (DPD / 7-10 days)
- Worldwide Economy: £18.00 (FedEx / 4-5 days)
- Worldwide: £25.00 (DHL Express / 3-7 days)
Please note that we have had to increase our shipping costs due to higher carrier costs because of the demand for faster shipping. You may need to pay duty and taxes when items arrive depending on your country/ cost of your order. All items are shipped from the UK.
Please note: Overseas shipments are sometimes subject to delays due to the delivery country’s customs. You are responsible for paying any customs fees, duty and tariffs.
From 1 January The United Kingdom (UK) is no longer a member of the European Union (EU). If you buy goods from the UK (excluding Northern Ireland) from 1 January you may incur charges. This includes Ireland.
Sometimes international packages can get stuck in customs. Unfortunately this is out of our control and so delivery times may be a little longer than stated. You will however be able to track your package and see delivery updates to keep up to date on when it will be delivered to you.
For UK customers, orders not received within 10 business days since the order was placed, and for International customers orders not received within 20 business days, please contact us.
We reserve the right to refuse delivery to any country which is in a situation of war, conflict, serious political upheaval or otherwise to any country where our trade is restricted by the rules or guidance of the UK government. Where we are unable to deliver to your country or location, we will contact you to explain and we shall be entitled to cancel your order